In a nutshell, we make buying business insurance easy and intuitive for start-ups and small businesses in the tech and media space. Unlike traditional insurers!
Our founders, Cameron Shearer and Ben Rose, created the business because they were frustrated that none of the big insurers or brokers understood digital businesses or catered to their needs. So, they decided to do something about it, developing a comprehensive range of covers dedicated to digital, and an online offering that makes buying insurance totally painless - and better value.
With our own unique online system, we consider all our customers risks individually, placing each with the most suitable underwriter, rather than consolidating into one generic product, or just offering an off-the-shelf comparison service. It means our customers get better cover, a better price, and a single, simple transaction online.
We’ve also made things a whole lot more flexible, with monthly subscription products, so businesses can change or cancel at any time – it’s insurance that grows with your business. Meaning more accurate cover and no paying for insurance you don’t need. We’re also helping our start-up and SME customers to proactively manage the risks they face through ongoing risk management support, rather than disappearing until renewal time!
Our founders, Cameron Shearer and Ben Rose, conceived the idea for Digital Risks while Cam was working at a digital advertising agency and Ben was working for a large insurer. Cam had the task of trying to organise insurance cover for his company but couldn’t find a provider that really understood what they did and could advise on suitable cover. The dynamic duo quickly saw a problem that needed solving and decided to join forces, combining their insurance and digital skills to develop a new type of insurance brand.
Currently we can only provide cover online for companies registered in the United Kingdom and sole traders resident in the United Kingdom.
We can provide cover offline for companies registered elsewhere in Europe and sole traders resident elsewhere in Europe, however we will require an application form completed - please contact us for a copy of the application form.
Unfortunately we can't currently provide cover for anyone elsewhere in the world - but watch this space!
If you are a UK business with one or more employees (other than public organisations) then yes, EL is a legal requirement. This applies even if you only employ contractors, casual, temporary or part-time staff. The only exceptions are if you employ immediate family members or your team works abroad – although with the latter, the country where they are based may have similar laws that you need to comply with.
We know that business can be unpredictable, which is why we offer a monthly subscription, so you can change or cancel your cover at any time. Simply send an email to firstname.lastname@example.org providing at least 30 days’ notice and telling us the date you want the policy to end. Please bear in mind you may need to pay one final month’s premium depending on when your next payment is due.
To calculate your premium, we look at a variety of factors related to your business, such as its size, turnover and number of employees. Your business activities are also important, as some types of work naturally involve more risk than others. It also depends on the type of insurance you are buying. So, if for example you’re buying office contents insurance, your premium will depend on the value of the equipment and belongings you want to insure.
You must have a minimum cover of £5 million for employer’s liability. Failure to have this can mean fines of £2,500 for every day that you’re not properly insured.
Various factors influence the level of cover you need, including the size of your business, the type of work you do and the requirements of your clients. You may also find that your regulatory body specifies a certain level of cover, depending on the industry you operate in.
Employers liability is a legal requirement for all businesses with employees (including interns and freelancers). You may also find that your specific business type has specific insurance obligations, so check with your industry body or regulator to be sure.
An Employee Reference Number (ERN) is a unique number given to every business that registers with HM revenue and Customs as an employer. It’s a unique set of letters and numbers used by the taxman to identify your business and may also be referred to as an employer PAYE reference. Your ERN will include two parts: a three-digit HMRC office number, and a reference number unique to your business.
If you don't know your ERN, simply check the box that says "We're exempt from having an ERN or will provide it within 30 days" and let us know when you have it to hand.
It will depend on your business and the types of risks you face, but most businesses need at least some insurance. Our Insurance 101 here provides a really good overview, or you can contact one of the team for a personalised quote.
We just need a few details from you to create a tailored quote. So, you’ll need to provide your name, company name, company turnover and company size. It’s also handy to know the amount of cover you need. If you’re not sure, drop us a line and we’ll be more than happy to assist.
It might not sound all that exciting, but insurance keeps brilliant businesses up and running, and doing what they do best, every day of the week. As a start-up or small business, facing risks and challenges is all part of the job. But however good you are, sometimes things happen that are completely out of your control. It could be a data breach, a robbery, or a one of your customers taking legal action against you. That’s when insurance comes into its own, helping you cover the costs and manage the fall-out. So, you have the headspace to focus on building an awesome business.
It depends on the policy and the claim. Where items have been lost, stolen or damaged, we might arrange for the items to be replaced or make a payment to you. If you’re liable for something we will assist you with legal support.
We know that our customers don’t have the luxury of time following an insurance claim, so always aim to have things settled asap. For smaller claims, that’s usually within a couple of days (or hours) of receiving the relevant info. For larger claims, it can sometimes take longer.
On many of our policies you don’t have to pay any excess, however this varies depending on the size of your business, the type of policy and level of cover, but we’ve worked hard to make sure they are as low as possible. We’ll let you know at the point of receiving a quote what excess you need to pay if you make a claim.
A member of our team will be appointed to assist you through the process and ensure the claim is resolved as quickly as possible. If you are accused of something, please don’t accept any responsibility unless we have agreed to it.
It will depend on the claim, so our team member will advise you on what’s required.
If you discover that something has been maliciously damaged, lost or stolen, please notify the police straight away.
For more information read our article ‘how can I be sure my insurer will pay my claim.’
It’s important that any claim - or incident that could result in a claim - is reported to us as soon as possible. This includes if you, or one of your employees, becomes aware of a legal claim being made against you, or discovers a problem that could result in a legal claim (regardless of whether anyone outside your organisation knows about it). It also includes where you, or one of your employees, have received a written or verbal complaint. Even if you’re unsure, it’s better to let us know!
Possibly. We take various factors into account when calculating premiums, and past claims are one of those factors. Having said that, it depends on the number of claim(s) what caused the claim(s) and how much was paid.